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Technical Support
Systems, browsers, and device software are constantly updating. That’s why it is very important to ensure the flawless quality of your visualization and data interaction. We are here to provide a seamless and uninterrupted flow for your analytical tasks.
67% Enterprise customers say that professional technical support is a critical factor for them.
Unlimited Tickets
Technical Documentation
Online Tutorials
Aspectum system is designed with customer usability in mind. As so, you can send a request for technical support from anywhere inside the platform via feedback ticket. We also provide expert sessions for customers who want to dive deeper into the tech environment or have any particular request.
Aspectum Expertise Sessions are aimed to provide help of the field experts for analytics.
SLA-based technical support is available for enterprise-level customers. Enterprise plans also include limited expertise sessions out of the box.